Manage Better With Work Orders and Scheduling
Discover how the Smart Tickets feature will keep your most important custodial, janitorial and EVS tasks and requests on schedule, and under control.
One Platform, Many Benefits
Custodial, EVS, and janitorial teams across the world utilize the powerful Smart Tickets feature to help their teams and customers thrive.
Never miss another task
Auto-share all updates with everyone, in real-time
Proactively plan your periodic cleaning schedule
Use QR codes for easy customer feedback
Attach SOP’s to ensure standardization
Create corrective action plans and share
Auto-create tickets triggered by failed inspections
Hold staff accountable with GPS tracking
Create Work Orders and Tickets On the Go
Create and assign tickets from the field or at the desk. Smart Ticket users can create and assign tickets, work orders or project work via mobile, the web, QR codes, or email. Set due dates and assign to the right team member with ease.
Manage Better with Photos, Notes, and SOP’s
Use Smart Tickets to simplify your custodial, janitorial and housekeeping projects and work orders. Users can attach photos, notes, and other attachments to tickets and work orders. Category, status and priority levels can also be customized.
Easily Schedule Your Project Work and Recurring Tasks
The calendar feature provides a visual representation of your work day, week or month. Now you can communicate your monthly, quarterly and annual tasks to your customers and staff. You can schedule your custodial, janitorial and EVS inspections, too.
Keep Everyone Connected (Really)
Real-time communication. Use the comments thread, automatic email updates or sign-off feature to communicate the status, changes, and resolution of all custodial, janitorial and housekeeping tickets and work orders.
Save Time with QR Code Technology
QR codes – tied to specific rooms or areas – can be used by the general public to quickly enter a work order or special request via email or web. Your customers can also provide feedback (both negative and positive) with a quick scan of a code.
Know the Details
The Smart Tickets system provides important custodial, janitorial and EVS KPI tracking and metrics including:
- # Open / closed tickets
- Highest priority tickets
- Average close-out time
- Tickets submitted by customers
Get Inspired By Your Peers
Upgrade Your Work Order System
See how Smart Tickets will gives you confidence
– and control – of your cleaning program.
– and control – of your cleaning program.