The Best Metrics and KPIs to Measure Custodial, Janitorial, and EVS Cleanliness
Customized custodial, janitorial and EVS inspection software, consulting, reports, and communications for performance-based cleaning contracts or in-house programs.
Set Your Standards and Track for Success
We expertly design and manage the performance monitoring process for custodial, EVS, and janitorial contracts and in-house programs.
Develop and set your cleanliness standards
Understand compliance with color-coded reports
Hold contractors accountable
Set incentive or penalty thresholds
Evaluate in-house team success
Auto-send reports at any frequency
Use internally or partner with industry experts
Track and trend cleanliness over time
Get Help Designing Your Performance Standards and KPIs
Smart Inspect’s team of cleaning quality experts have designed hundreds of performance incentive programs for cleaning contracts and in-house teams. Smart Inspect will help you select the best custodial, janitorial and housekeeping KPIs for your contract or program, building out your entire performance-monitoring process, reporting rhythm, communications plan, and more. You can customize a single pass/fail threshold, multiple scoring ranges (exceeds standards, meets standards, or does not meet standards), or even use the APPA quality audit.
Hold Everyone Accountable
Custodial, janitorial and EVS contracts and programs are notoriously difficult to manage. That’s why Smart Inspect’s custodial, janitorial and EVS metrics and KPI tracking are custom-made for monitoring, reporting and enforcing accountability, even across large portfolios.
- Set a minimum acceptable cleanliness scores or ranges
- Calculate financial penalties or incentives based on cleaning performance
- Get ongoing performance-monitoring support from our team of experts
Map Your Cleaning Compliance
Trust but verify! Color coded GPS mapping provides a bird’s eye view of your custodial, janitorial or housekeeping contract or program compliance. Interactive pins are dropped at each of the buildings or locations visited during an inspection. Pins are color-coded based on score / KPI achieved.
Communicate Performance Results with Auto-Reports
Receive custom custodial, janitorial or housekeeping reports that are important to you via email or directly to your device. Get alerts when buildings or team members score below required score, auto-generating a corrective action plan. Customize your report frequency, contents, and more.
Calibrate With Third-Party Quality Audits
Know where you stand, and learn how to improve. An independent expert visits your buildings to perform a visual and/or ATP quality audit. We provide dashboards, photos, and metrics to help you calibrate your internal or vendor scores with objective quality data. Our team of custodial, janitorial and environmental services inspectors audits hundreds of millions of square feet each year, giving you market data to compare your performance against.
Have Confidence in Unmatched Expertise
Smart Inspect’s developers and team have deep experience with performance-based custodial, janitorial and EVS contracts and programs, having served over 2 billion square feet across the U.S. Our inspection app’s usability, practical reports, and rave reviews reflect that background and expertise.
Get Inspired By Your Peers
Upgrade Your Performance Tracking and KPIs
Design and track your quality standards and metrics with Smart Inspect.