Cleaning management is an important role in every organization that often gets undervalued and overlooked. Programs often rise or fall based on the strength of the leadership team, their processes and technology. One key aspect of custodial management is quality assurance. A comprehensive inspection and quality assurance process will improve the team’s training, efficiency, communication and morale. In this paper, we will lay out the characteristics that every cleaning inspection program needs to have in order to produce effective results.
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